KMA offers a variety of coaching and consulting services aimed at optimizing the effectiveness of executives and strengthening the working dynamic between executives and their administrative partners.

• Administrative Infrastructure Consulting
• Executive Coaching
• Executive Assistant/Chief of Staff Training
• Corporate Administrative Development

Administrative Infrastructure Consulting — Optimizing Executive Effectiveness

When companies need guidance regarding the structure and effectiveness of their administrative team, KMA can help. We provide solutions to improve the workflow productivity, morale, culture and performance of the administrative team. 

• We Maximize Our Clients’ Efficiency: If an established administrative team is already in place, that’s when we provide Administrative Infrastructure Consulting to help evaluate organizational dynamics to resolve inefficiencies, and administrative turnover
• Assessment of performance review processes, and 360 feedback practices to maximize productivity, strengthen team agility, improve collaboration and enable peak performance
• We provide in-depth analysis and consultation to streamline processes and procedures

Executive Support Coaching – Assisting Clients With Their Assistants and Chiefs of Staff

The effectiveness of an executive is directly tied to the effective working dynamic with his/her assistant. We offer one-on-one consulting and coaching for top-level executives, helping them to:

• Better leverage their time through improved processes and communication systems
• Align on priorities to outperform the fast paced, ever evolving business landscape 
• Analyze and resolve patterns of administrative turnover
• Eliminate discord or friction between the assistant and executive and/or the executive team

We meet one-on-one with our clients to objectively assess the dynamics of their current situation using our in-depth understanding of the skills and interpersonal dynamics involved in creating and sustaining successful executive-executive assistant—chief of staff relationships.

Our goal is to empower our clients with truthful feedback, insights, best practices, and practical techniques that they can implement immediately to achieve highly effective results.

Executive Assistant and Chief of Staff Coaching

We offer one-on-one coaching and professional development round tables for executive assistants and chiefs of staff, helping them to achieve their highest potential: 

• Develop best practices on how to level-up their game, including a road map to becoming a CoS
• Professional development training with new technology tools for streamlining efficiencies, resume editing, interview prep, and salary negotiation 
• Improve communication practices for working with a difficult executive 
• Career development coaching for candidates new to the administrative profession 

We truly believe in the critical importance and value of the roles within the office of the CEO. The executive assistant and chief of staff will have an enormous impact on top tier companies.  

Corporate Administrative Development 

We offer one-on-one or group training sessions helping HR teams and talent acquisition managers with best practices and hiring techniques including, but not limited to:

• HR and talent recruitment training on how to build the best administrative teams 
• Best practices for hiring and retaining top administrative and chief of staff talent
• Best practices for onboarding administrative professionals 
• On-site or remote administrative team-building or professional development workshops